Liability Claims Associate | Blue Ash, OH - Hybrid

Are you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career? 
•    A stable and consistent work environment in an office setting 
•    Career development and promotional growth opportunities through increasing responsibilities 
•    A diverse and comprehensive benefits package to take care of your mental, physical, financial and professional needs 

PRIMARY PURPOSE OF THE ROLE: To analyze reported lower-level workers compensation claims to determine benefits due; and to ensure ongoing adjudication of claims within company standards and industry best practices.

OFFICE LOCATION/SCHEDULE

Blue Ash, OH

Open to Hybrid after onboarding and training period 

37.5 hour work week

ARE YOU AN IDEAL CANDIDATE? We are looking for an enthusiastic candidate to fill a Liability Associate position. Ideal candidates will thrive in a collaborative team environment, show motivation and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused. 

ESSENTIAL RESPONSIBILITIES MAY INCLUDE 

• Handles lower-level liability and/or physical damage claims under close supervision.

• Supports other claims representatives, examiners and leads with larger or more complex claims as necessary.

• Processes general liability claims determining compensability and benefits due; monitors reserve accuracy, and files necessary documentation with state agency.

• Communicates claim action/processing with claimant, client and appropriate medical contact.

• Ensures claim files are properly documented and claims coding is correct.

• May process routine payments and prescriptions and status reports for lifetime medical claims and/or defined period medical claims.

• Maintains professional client relationships.

QUALIFICATIONS

• Education & Licensing: High school diploma or GED required 

• Skills: Strong oral and written communication, computer literate – including Microsoft Office, organizational skills required 

• Experience: Clerical or customer service experience, experience in medical office preferred or equivalent combination of education and experience preferred 

TAKING CARE OF YOU

• Flexible work schedule. 

• Referral incentive program. 

• Career development and promotional growth opportunities. 

• A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.

WORK ENVIRONMENT REQUIREMENTS INCLUDE  
When applicable and appropriate, consideration will be given to reasonable accommodations. 

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines 

Physical: Computer keyboarding

Auditory/Visual: Hearing, vision and talking